Philips SpeechExec Enterprise voice-enabled
Document Creation Workflow software.
Version 6.1 just released!
Capture, Manage and Route your audio files
Leverage Active Directory
True concurrent licensing
Citrix and RDP/Terminal Services drivers
Windows server 2012R2, 2016, 2019 compatible
Full support for iOS devices and Android
Speech Recognition integration
Supports Philips AND Olympus dictation recorders
Professional Services including deployment
Best in class 3-tier service support
On-line presentations available
Software pilot/tests of Enterprise are available
We specialize in dictation workflow for end users throughout the U.S. including over 300 law offices
Dictation workflow implementation tips
We originally blogged this back in 2014. It is still part of a blueprint for our professional services.
Is your organization planning a digital dictation workflow project in the foreseeable future?
Here are some helpful points to consider to make sure your project is successful
Make sure you are fully involving your IT group in this project. The majority of IT support has never utilized a dictation device and may not fully understand its role in your organization. Nevertheless, many of today's dictation software applications are layered over your data network and IT plays the critical role in this process.
2. Know your audience
All of us appreciate a well thought out and concise training program. To fully prepare it is best to identify your potential champions. It is also important to plan for your challenging users. Ideally your training is scheduled so that your users can immediately start using their new technology.
Do not let your implementation and training team lose sight of the return on investment. The ROI is usually why your project received approval in the first place. Insure your users will derive the benefits of the new technology. Help make this a reality by making your team aware of the benefits too.
Remember the features and benefits while training
4. Speech Recognition
Are your users adding Speech Rec on mobile devices? Tablets? Or possibly the management team is interested in adjusting ratios or minimizing outsourcing of transcription by using Speech Rec?
Plan on extra time with your end users when it comes time to train on Speech Recognition.
Even if it is simply a user concentrating on speech recognition for email replies, we suggest you dedicate an hour of time to make this user proficient. They will thank you later.
5. Potential Pitfalls
Is your environment using Citrix or terminal services?
Testing your devices in this environment is very important prior to committing to an implementation or training schedule.
If you have 20+ users of speech recognition sharing a server, have you considered load balancing?
Dictating and uploading audio files from home? Make sure you pre-plan and test. Firewalls and IT policies should be known and planned for. See #1 above..
6. What about the Cloud?
Smartphones and tablets need to be part of your dictation workflow plan. However there are some important considerations. Does your dictation vendor support IOS, Android and BB devices? Are the files encrypted when sent? If they are uploading or resting in "the cloud" where precisely are they being routed to?
Is the cloud solution hosted in the U.S. and what compliance certificates have they earned?
7. Follow up after implementation and training
Ask your vendor what the recommendation is for circling back to your users that need a little extra attention. Remember people learn in different ways and your non techie users may require some extra time and a second training. Plan for this or possibly consider some custom web tools such as videos that users can refer to. We are easy to contact for more information, pricing for your budget or to
discuss your project plans