Dictationproducts.com Privacy Policy
Dictationproducts.com Policies:
Order directly online by clicking the “Add To My Cart” button next to your desired item.
Send an email inquiry to sales@dictationproducts.com if there is a product you wish to purchase that you do not see listed on the site. Corporate Purchase order inquiries may be handled in the same manner. Include your contact number in the email please.
Call 612-805-7883 and speak with a sales representative Monday- Friday, 9 a.m. – 5 p.m. EST.
Shipping Policy:
All products sold are shipped to their destinations via UPS. Orders placed before 3:00 EST will ship the same business day unless the item is not in stock or unavailable.
Warranties and Service Contracts:
All products sold by Dictationproducts.com are equipped with warranties from the manufacturer. Warranties may differ accordingly. Service contracts are available on most hardware and software products. If your product requires maintenance please contact us at service@dictationproducts.com We will provide dictation and transcription repair services and remote diagnostic service repairs on software products we sell. Products outside of the standard manufacturer warranty will incur a service charge.
Return Policy:
If you are not satisfied with your purchase from Dictationproducts.com please contact a customer service representative at (612) 805-7883 for a Return Authorization Number. Dictationproducts.com will not accept returns without an RMA number. You will be charged and liable for any return that is unauthorized.
After receiving an Authorization Number, ship the product complete with original packaging, (together with all accessories and manuals), and sales receipt. Failure to ship the product complete may result in an additional fee. It is strongly recommended that any returned merchandise be shipped to dictationproducts.com affiliate warehouse and service centers via UPS, or FedEx to ensure delivery. Dictationproducts.com is not responsible for lost returns.
Any opened software is non-refundable. If the product is defective, please contact a customer service representative at service@dictationproducts.com within 14 days of the purchase, and we will work with you for an authorized exchange.
We will do our best to process your return quickly. Please allow 14-21 days for your credit.